Refund policy

Returns
We hope you love your Tara Wilson Designs purchase. If you are not completely satisfied, eligible items may be returned within 30 days of the date your order was placed.

To be eligible for a return, merchandise must be unused, in its original condition, and in its original packaging.

To initiate a return, please contact us at tara@tarawilsondesigns.com before sending your item back.

Approved returns should be mailed to:

AGH Fulfillment
6 Ethan Allen Drive, Suite 4
South Burlington, VT 05403

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.

Refunds
Once your return has been received and reviewed, we will notify you by email regarding the status of your refund.

If your return is approved, your refund will be issued to your original method of payment within 7–14 business days after your return has been received and reviewed.

Please note that your bank or credit card company may require additional time to process and post the refund to your account.

Sale Items
Items listed on our Sale page are final sale and are not eligible for returns, exchanges, or refunds.

Promotional discounts or discount codes applied to otherwise regularly priced merchandise do not automatically make an item final sale unless otherwise stated at the time of purchase.

Personalized & Custom Items
Personalized and custom-made items are final sale and are not eligible for returns, exchanges, or refunds unless they arrive damaged, defective, or incorrect.

Please carefully review all personalization details before submitting your order.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, please contact us at tara@tarawilsondesigns.com as soon as possible. Please include your order number and photos of the item and packaging so our team can assist you.

Please do not return a damaged, defective, or incorrect item before contacting us.

Exchanges
We do not currently offer direct exchanges. If you would like a different item, please return your eligible item according to the policy above and place a new order.